The Montague On The Gardens - London

staff was very polite and tentive.Hotel is very clean good rome service

we love bed very comfy .

The hotel deserves 100% rating for the service provided by the staff. They were unfailingly pleasant, friendly and effective. They acted promptly and positively to any requests we made. Our room was luxurious, comfortable and clean. The food was very good at breakfast and dinner. The location was central and yet our room at the back was quiet at night.

A very good location for me... All the staff really helpful and nice in a very genuine way.

I thought the room a bit small.

Very easy to acces to all of the Londons places you wish to explore

The staff were attentative but unobtrusive.

Very attentive, friendly and helpful staff. Excellent dining room. Well appointed room for England where rooms are much smaller than in North America. One peculiarity: chest of drawers only in suites. I stayed in a double room. Very clean.

Really, nothing, except the lack of a dresser.

I really enjoyed the stay. The hotel is very clean and in a fantastic position. The staff is amazingly kind and helpful, I've never been treated so well! I definitely will come back again!

The room is a bit small and worn out and probably needs a "rejuvenating" treatment (but the bathroom is new and perfect!)

We enjoyed the courteous and lively serice, and we loved the bar and the breakfast menu. The location is also an obvious plus. We had lunch on the terrace once and loved the ambience a bit more than the food. (Good meat but possible the wrong meat was used in the hamburgers).

On the negative side, I thought the bathroom in room 30 was smallish (one sink only) and that sheets should be changed daily. They were not.

The service from the staff was excellent. All the staff were very helpful.The room was spotlessly clean, and the bathroom very well appointed.The food and service at breakfast was excellent.The only minor problem was that the air conditioning in the room was rather noisy.The location is fantastic, just behind the British Museum, very central yet in a quiet road.

First of all, staff was extremely helpful and friendly. The hotel itself, both the common areas as the rooms, were very clean and well maintained.

My major comments is that the rooms were a bit too small, although apparently, this is normal for central London. Furthermore, for my taste, the hotel decoration was a bit old fashioned. Although very clean and well maintained, the hotel looks as if it didn't change anything in its interior for the last 50 years.

Fantastic hotel- peace and calm in the middle of a very busy city! Wonderful room, wonderful view. Great service from all the staff. Not a single thing to say against the place ... we definitely intend to return.

A lovely well appointed hotel, very quiet, great staff, clean, and with a great area to enjoy a drink in the evenings. I did not have an afternoon tea but it looked pretty good! Also well located and easy to find.

Only one complaint - which I meant to mention while I was there. There was no 'Do Not Disturb' sign for me to hang on the door. Both nights I had to go to sleep very early as l was still adjusting to huge time zone changes and jet lag (the main reason I stayed at a hotel in the first place). The main bashed on my door both nights and woke me up. Very unwelcome!

All the staff were excellent- really attentive, happy to serve us and cheerful and efficient. This is the kind of courtesy one seldom finds even in five star hotels these days. The hotel is very relaxing with a kind of colonial feel to it- old fashioned values and comfy seating areas. The room, a superior king, was well appointed with quality fittings. It was spotlessly clean. We also love the location at Russell Square.

As other people have found, the room was tiny, even by London standards. For one or two nights, this is ok, but could feel very cramped if one was staying for a week.

Old fashioned service done well and elegant rooms. My favourite London hotel.

My room was small (as they often are in London). Nevertheless it was beautiful and luxuriously decorated.

The hotel was in an excellent location. The room was very comfortable as was the hotel generally and teh staff were very pleasant and helpful.

The room was very small which didnt matter as I was on my own but it would have been very cramped for two people.